Terms and conditions

Introduction

These general terms and conditions of sale (GTC) govern the contractual relationship between MH Pro Driver, located at [Company Address], and its clients. By booking a service with MH Pro Driver, the client unreservedly accepts these GTC.

Services Offered

MH Pro Driver offers VTC chauffeur services, including but not limited to, transfers to/from airports and train stations, chauffeur availability, and transportation services for special events.

Booking and Payment

3.1. Bookings can be made online, by phone, or by email.
3.2. Payment for services can be made by credit card, bank transfer, or any other payment method accepted by MH Pro Driver.
3.3. A deposit of 50% of the total reservation amount will be required at the time of booking confirmation.

Prices

4.1. The prices of services are quoted in euros and include all applicable taxes.
4.2. MH Pro Driver reserves the right to change its prices at any time. Services will be billed based on the rates in effect at the time of booking.

Cancellation and Refund Policy

5.1. The client may cancel their reservation free of charge up to 48 hours before the scheduled service time.
5.2. In case of cancellation between 48 and 24 hours before the service, 30% of the total amount will be charged.
5.3. No refund will be made for cancellations less than 24 hours before the service or in case of no-show by the client.

Obligations and Responsibilities

6.1. MH Pro Driver commits to providing vehicles in perfect working condition and professional chauffeurs.
6.2. The client agrees to respect the booking times and provide accurate information at the time of booking.
6.3. MH Pro Driver cannot be held responsible for delays caused by circumstances beyond its control (traffic conditions, unforeseen events, etc.).

Personal Data

7.1. Personal data collected during booking is processed in accordance with MH Pro Driver’s privacy policy.
7.2. The client has the right to access, rectify, and delete their personal data, which they can exercise by contacting MH Pro Driver.

Disputes

8.1. These GTC are subject to French law.
8.2. In case of a dispute, an amicable solution will be sought before any legal action. If no amicable solution is found, the dispute will be brought before the competent courts.

Acceptance of the GTC

By booking a service with MH Pro Driver, the client acknowledges having read and accepted these GTC without reservation.

Contact

For any questions or requests for information, you can contact us at:
  • Phone: +33 7 86 72 72 41
  • Email: contact@mhprodriver.com