Terms and conditions
1. Preamble
These general terms and conditions of sale (GTC) govern the contractual relationship between MH Pro Driver, located at [Company Address], and its clients. By booking a service with MH Pro Driver, the client accepts these GTC without reservation.
2. Services Offered
MH Pro Driver offers VTC chauffeur services, including but not limited to, transfers to/from airports and train stations, chauffeur services on demand, and transportation services for special events.
3. Booking and Payment
3.1. Bookings can be made online, by phone, or by email.
3.2. Payment for services can be made by credit card, bank transfer, or any other payment method accepted by MH Pro Driver.
3.3. A deposit of 50% of the total booking amount may be requested upon booking confirmation, and if the time between booking and the start of the service is less than or equal to 7 days, full payment may be required.
4. Pricing
4.1. The prices for the services are indicated in euros and include all applicable taxes.
4.2. MH Pro Driver reserves the right to modify its prices at any time. Services will be billed based on the rates in effect at the time of booking.
5. Cancellation and Refund Policy
5.1. The client may cancel their booking free of charge up to 72 hours before the scheduled service.
5.2. In case of cancellation between 72 hours and 48 hours before the service, 50% of the total amount will be charged.
5.3. No refund will be provided in case of cancellation less than 48 hours before the service or in case of no-show by the client.
6. Obligations and Responsibilities
6.1. MH Pro Driver commits to providing vehicles in perfect working condition and professional chauffeurs.
6.2. The client agrees to respect the booking schedules and provide accurate information when making the booking.
6.3. MH Pro Driver cannot be held responsible for delays caused by circumstances beyond its control (traffic conditions, unforeseen events, etc.).
7. Personal Data
7.1. Personal data collected during the booking process is processed in accordance with MH Pro Driver’s privacy policy.
7.2. The client has the right to access, correct, and delete their personal data, which they can exercise by contacting MH Pro Driver.
8. Disputes
8.1. These GTC are subject to French law.
8.2. In case of a dispute, an amicable solution will be sought before any legal action. If no amicable solution is found, the dispute will be brought before the competent courts.
9. Acceptance of the GTC
By booking a service with MH Pro Driver, the client acknowledges having read and accepted these GTC without reservation.
10. Contact
For any questions or information requests, you can contact us at:
Phone: +33786727241
Email: contact@mhprodriver.com